We provide a full range of service
and maintenance options to cover all equipment supplied and installed by
Electro. We also have the capacity of servicing other brands; please contact us
for further details.
To ensure the longevity of our
products and enforce all Health and Safety requirements, our automatic
equipment must be serviced at least twice per year for commercial entrances.
Electro are more than happy to offer this service to all our customers. Click
on the images below for more information on each type of service we offer:
Electronic records are kept of all
services, including all safety features, faults if there are any, and notes of
any improvements that could be made.
An electronic copy of the service
can be emailed, allowing you, the customer, to have immediate access to
servicing data. This is particularly beneficial where there are a large number
of products or entrances onsite.
All of our products meet or exceed
current Health and Safety standards. Maintaining your equipment ensures
compliance and is good practice. Equipment not complying with these standards
can break down or malfunction, causing injuries which you may be liable for. By
having a Maintenance Contract with Electro, the responsibility of the upkeep of
the equipment will be passed to us.
-Ensures your equipment is working efficiency and doesn’t contravene any H&S Regulations.
-Increased lifespan of the equipment Reduced number of call-outs as a result of breakdown.
-Ensures that the safety features are in correct working order which reduces the risk of insurance claims.
-Regularly maintained equipment will reduce operating costs and helps eliminate large, unexpected bills.
WHAT'S INCLUDED IN OUR SERVICE VISIT?
-Planned Preventative Maintenance
-Basic adjustments to ensure the equipment is working correctly
-Rectify any minor faults in opening and closing speeds, sensors, back check and latching
-Ensure the equipment is compliant with all current Health and Safety standards
-A full written report detailing the service
-Some customers have ‘Revenue Critical’ applications where downtime can mean an inability to collect money. These may require their own tailor-made response.
-Planned Preventative Maintenance -General Service
-Emergency and Priority Call-Out Services
-Extended Warranty
-Health and Safety Regulation and -Compliance
-Discounts on Parts and Labour
-Competitive Callout Rates
-Technical Back-Up Support
-Training Programme
-Disaster Recovery
-Spares Holding
-24/7 Nationwide Cover
-One maintenance call a year, i.e. Full inspection of all equipment is carried out, and a full written report is submitted.
-10% Reduction of any parts used if required (except transmitters)
-10% Reduction of additional labour rates if required.
-Maintenance contract holders are given priority for call outs.
-Access to 24-hour, seven-day week callout service.
-Payment is due in advance of the term. Contract Level (G.P. Green)